I wanted to get laser hair removal and found this place by my friend who has done some work here. I have to say Amy does a great job and I can’t complain about her but what I am complaining about is the fact they Changed the pricing of my 4th session. Before I even started to get laser there. I called they told me it would be $200 a session. Which by the way is pricey for laser hair removal but since it’s a plastic surgeons office I was willing to pay the price of the session. Now my 4th session I go to checkout with the front desk girl. Not only do I wait a while to for her to check me out. She then gets up and leaves for a few minutes. She comes back and tells me it’ll be $220 minus the $30 you prepaid. I’m like how did the price change? I’m not aware of the price change. With her passive aggressive attitude as she doesn’t care because it’s not her money. She tells me I don’t know your file and we will do better. Well as the receptionist she does know my file because I fill papers out every time I’ve gone so she’s very aware. I said how can you change the price without telling me ahead of time? I wasn’t sent an email or anything stating you are changing the price of the sessions. I don’t think that’s professional at all to do that to a client wether they are paying $200 or 10k. Price changing out of No where is wrong and bad business. And the receptionist treating me the way she did was unacceptable as I was doing something wrong which I wasn’t. She is was wrong for treating me that way. I’m not even sure I’ll go back. I wanted to do other things but that just rubbed me the wrong way price changing! I hope it doesn’t happen to any other clients. To Dr. Armando, I can’t believe that now you are accusing me of being a fake person. As a doctor you are to be honest to your clients, PERIOD. Never was I offered a package. I was offered by appointment. I will repeat by appointment for a price! Some people you may catch with the random price change but not me. You in no way shape or form told me as your client of price change! So with that being said don’t randomly change the price! I hope you learn your lesson. I know now that I can’t be the only person to complain about something like this especially now that you accuse me of being fake. Your office always has 2 cleaning ladies leaving as I come in for my appointment. You have pink everywhere, you have lots of glitter inside the waiting area. You usually have 2 receptionist don’t remember their names. Sometimes just 1 which is the rude one with the black hair! I wonder how many clients that won’t take a reviews down you do this to. I’m still in shock! Tada! Once again your not generous because if you were you wouldn’t randomly price change without informing your client! That’s GREED. At the end of the day GREED doesn’t win! It was brought to your attention and you didn’t care because to you I’m a no body! More
Crooked breasts - Breast reduction? I am left with large, crooked breasts and very uneven nipples after months of discomfort and huge surgery costs. When my husband and I discussed it with Dr. Soto he treated me like I was getting hostile even though I was speaking very calmly and shy. Miserable experience and I am embarrassed with my new look. First off, no one can tell I was reduced. Secondly I am so uneven in both breast size and nipple placement. :( More
The worst - Went to Dr Armando Soto as the (BEST) plastic in town because i was looking for perfection for a brest lift and change of implant after one of my brest got capsulated from my first surgery, knowing that Doc Soto was the most expensive doctor from the 4 doc i visited, well WRONG decision.My brest is not looking a lined one of my nipples not totally round, they left me with a stitch for a full month till i discovered it my self witch lead to have that area coming out with puss, i got nothing what i ever dream of or want it to the point i hate looking at my breast now am still treating my big raised scare at a dermatologist office wish Doc Soto should of offered the injections for free, also i still get pain here and their, what do you guys think isn’t the worst experience? More